Telephone 020 8865 1942 Email


Wellbeing Support

You are not alone

For free and confidential wellbeing support, GPS client providers and their workers can call our wellbeing hotline on 020 8865 1942 and arrange a call-back from one of our CBT specialists.

NHS services for NHS workers

Staff mental health and wellbeing hubs have been set up to provide health and social care colleagues rapid access to assessment and local evidence-based mental health services and support where needed. The hub offer is confidential and free of charge for all health and social care staff.
The hubs can offer you a clinical assessment and referral to local services enabling access to support where needed, such as talking therapy or counselling. It is separate and confidential from your organisation.
It is open to all health and social care staff, from all services and settings. You can self-refer or refer a colleague (with their consent).

How to access support

To find out more about people’s experiences of accessing the hubs, please see the following video of a colleague who gained support from a Staff Mental Health and Wellbeing Hub.
All 40 staff mental health and wellbeing hubs are now live. You can also see the current staff wellbeing offers or talking therapies available, also everyone including health and social care staff can access help from their GP.
Please use the regional navigation panel to the left of the page to find out details of the staff mental health and wellbeing hub which covers either the area you work in, the area you live in or both.
A small proportion of staff may be referred onto NHS Practitioner Health by their local hub as clinically indicated. This is an enhanced mental health service, which has been commissioned nationally, to support staff whose needs cannot be met locally. Doctors, Dentists and senior leaders also have the option to self-refer to this service, please see the NHS Practitioner Health website for details.

How to provide feedback on the hubs

If you have recently accessed one of the hubs, please complete the following survey and provide feedback on your experience. This will help us to identify any service improvements needed and also measure the impact that the hubs are having.

What to do if you're unsure whether to contact the hubs

It’s important to ensure our health and social care colleagues are looking after themselves and get timely support should they need it, this in turn can help to support better patient care. The free and confidential self-check tool can provide you with further information on the range of support offers that are available and help you to identify what option is the right one for you to access. The self-check tool is now available at the following link: self-check tool.

Additional support

GPS recognises that working on the frontline in the NHS can be challenging, and especially so if you are involved in an incident that may lead to a claim. There are several national organisations that NHS healthcare staff can access for support, some of which are listed below. (Please note that this is not an exhaustive list and we would encourage you to explore further avenues that you may find helpful.)

NHS Staff Support Line
A free helpline is available to all NHS staff in England. Trained professionals can give you advice on coaching, bereavement care, mental health and financial help. Support via text is also available to doctors any time of day.

NHS Staff Support 
A comprehensive overview of free wellbeing resources, offers and toolkits for all NHS staff. This includes mental, physical and financial wellbeing services.

NHS Practitioner Health Programme 
A free and confidential service based in London for doctors and dentists with issues relating to mental health condition or addiction problem, in particular where these might affect their work.

NHS Health Education England Learner Health and Wellbeing
Collated links to practical resources to provide trainees and learners with information and tools to improve their own health and wellbeing.

Professional associations and colleges

Association of Anaesthetists
Contact is welcomed from members with regard to any professional or personal issue that requires support. Website provides information and resources to support members’ wellbeing.

British Dental Association
The professional association for dentists who can provide access to sources of advice, guidance and help for managers and individuals experiencing stress, emotional distress or difficulties at work.

Services and information to support doctors and medical students. Includes a confidential counselling service and a peer support service that offers the choice of speaking in confidence to another doctor.

BMA Doctor Support Service 
Doctors who face General Medical Council (GMC) investigations or licence withdrawal have access to a confidential support service which offers emotional help from fellow doctors and functions independently of the GMC.

General Medical Council 
Advice on health management, health assessments and links to other independent organisations where doctors under investigation can seek advice, support and resources.

Medical Practitioners Tribunal Service (MPTS) 
Resources for doctors and representatives: information and guidance about hearings to help doctors, lawyers and medical defence organisations prepare for a hearing. Includes a doctor support service for confidential face-to-face support and a hearing information line for all doctors who have been referred to the MPTS for a tribunal hearing.

Nursing and Midwifery Council FTP Support
Resources and information for nurses going through fitness to practice proceedings.

Psychiatrists’ Support Service
Provides free, rapid, high quality peer support by telephone to psychiatrists of all grades who may be experiencing personal or work-related difficulties. The service is confidential and delivered by trained Doctor Advisor College members.

Royal College of General Practitioners – GP Wellbeing
Advice, information on campaigns, events and courses as well as links to other resources.

Royal College of Midwives Support Service
Resources for midwives: Information and guidance on a range of issues, including disciplinary hearings, personal injury, financial assistance.

Royal College of Nursing Lamplight Support Service
Resources supporting the nursing community to adapt to change or deal with pressures adversely affecting their financial situation.

Royal College of Nursing Support Service
Resources for nurses: information and guidance about incidents at work, stress, sick leave and pay, counselling, welfare and peer support services.

Royal College of Obstetricians & Gynaecologists – Supporting our Doctors
A range of advice, information, support mechanisms and links to other resources. Includes a peer-to-peer support service.

Royal College of Paediatrics and Child Health – Wellbeing for health professionals
A range of resources including practical advice, real life experiences and guidance to support health professionals while they work.

Royal College of Surgeons Confidential Support and Advice Service
A confidential support and advice service for surgeons who are experiencing problems in their work or personal life. Provides signposting to a number of resources and organisations that provide support and advice. Also offer a surgeon to surgeon helpline which can put callers in contact with an appropriate surgical colleague who can provide confidential advice.

Medical support organisations and charities

BMA Charities – Two charities which help all doctors, and their dependants, and medical students in times of financial crisis.

British Doctors’ and Dentists’ Group 
A mutual/self-help group of   doctors and dentists who are recovering, or wish to recover, from addiction/dependency on alcohol and/or other drugs.

British Doctors’ and Dentists’ Families’ Group
An independent self-help group which offers help, support and recovery for all family members who are suffering, or have suffered, from the effects of a doctor’s or dentist’s alcohol or drug addiction.

British International Doctors’ Association 
Works to achieve equal treatment of all doctors and dentists working in the UK based on their competence and merit irrespective of race, gender, sexual orientation, religion, country of origin or school or graduation.

The Cameron Fund 
A medical benevolent fund that supports current and retired GPs, as well as their families, in times of financial distress, whether through ill-health, disability, death or loss of employment.

Cavell Nurses’ Trust 
A charity that helps registered nurses, midwives, nursing associates, maternity support workers and healthcare assistants, both working and retired, when they are suffering personal or financial hardship, including through illness, disability or old age.

Dentists’ Health Support Trust
A registered charity with a national network of advisers providing dental professionals with free support and advice on health, alcohol and drugs issues.

A confidential, not for profit, psychotherapeutic consultation service for all doctors, helping them to explore professional and personal difficulties with senior clinicians (fee payable for doctors using the service).

Doctors Support Network 
An independent, confidential, peer-support network for doctors and medical students with concerns about their mental health. Offers an online, confidential, anonymous support forum. Aims to improve wellbeing of doctors by safely connecting them with other medics with similar concerns.

HOPE for disabled doctors
Help and support for doctors with a disability or chronic illness.

Medic Support 
A confidential service that provides support to medical students and doctors who have been identified as having issues relating to performance or health.

Medical Council on Alcohol (MCA) 
The MCA is an independent charity of health professionals from all medical specialties, dedicated to improving the understanding and management of alcohol-related health harm. Its activities include working with healthcare professionals to increase their understanding of the risks associated with their own alcohol consumption and of the measures to address these.

Pharmacist Support
Independent charity working for pharmacists and their families, former pharmacists and pharmacy students to provide help and support in times of need. Services include: wellbeing service; listening friends confidential helpline; financial assistance; specialist advice in the areas of debt, benefit and employment law and an addiction support programme.

Queen’s Nursing Institute
A nursing charity focused on promoting nursing in the community, that provides practical and financial help to community nurses and midwives in need.

Royal Medical Benevolent Fund 
Provides support for doctors and their families through all stages of their career and beyond. A charity for doctors, medical students and their families, providing financial support, money advice and information when it is most needed due to age, ill health, disability or bereavement.

Sick Doctors Trust 
Independent organisation providing support and help for doctors, dentists and medical students who are concerned about their use of alcohol or drugs.

UK Health Professionals with Hearing Loss
Deaf and hard of hearing health professionals providing information and support.

National charities

Alcoholics Anonymous 
A fellowship concerned with the personal recovery and continued sobriety of individual alcoholics who turn to the fellowship for help.

Cocaine Anonymous 
A fellowship of recovering addicts who maintain their individual sobriety by working with others.

Cruse Bereavement Care 
A national charity for bereaved people in England, Wales and Northern Ireland, offering support, advice and information to children, young people and adults when someone dies.

Narcotics Anonymous 
A non-profit fellowship or society of men and women for whom drugs have become a major problem. They are recovering addicts who meet regularly to help each other stay clean.

A charity dedicated to reducing feelings of isolation and disconnection that can lead to suicide. Open 24 hours a day.

Disclaimer: In providing information about other organisations and their services/products, GPS should not be regarded as endorsing them.  We do not accept liability for any losses, damage, or injury which users of those services and products might suffer, howsoever caused.
As an advisory body, our aim is to help ensure that where concerns have been raised about an individual these are managed and resolved in a fair, proportionate, and timely way. We can also offer advice and assistance, including signposting to additional avenues of support. There is no minimum threshold for seeking advice and we encourage healthcare organisations and practitioners to contact us as early as possible when concerns come to light.

What our valued clients say

  • I now know why GPS is leading the market in primary care. Is there anything they can't do? Amazing service, incredible staff and extremely efficient.

    Dr Malhotra

  • GPS is our preferred provider for all matters including clinical cover, troubleshooting, practice management and HR. We feel prepared for all eventualities.

    Dr Polcaro

  • We now have a full-time GPS Practice Manager who complements our team, and we have access to all their expert departments which is extremely reassuring.

    Anonymous Practice Manager

  • An innovative and overdue approach to the management of General Practice.

    Dr Bendelow

  • GPS delivers our PCN with reliable ARRS staff. We highly recommend their services!

    Mr A Trotter

  • After a period of change and disruption, GPS colleagues brought stability and second-to-none knowledge!

    Anonymous Practice Manager

  • The management of our PCN has been transformed by General Practice Solutions, leaving us to focus on patient care

    Mrs H Doidge

  • We are a small practice and reassured by having access to professional support on a cost-effective monthly retainer.

    Dr Maytum

Online enquiry

If you would like to discuss your practice needs please complete the form below and a member of our team will call you.

Our Services

Offering The Most Extensive Support Menu For Your Primary Care Organisation 

Interim Primary Care Staff

We are the largest and most cost-effective provider for Interim Primary Care staff...

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Practice Management Support

Traditionally, GP Practices attend to be small standalone businesses but are expected to comply with the same requirements as larger corporate organisation, albeit without the finance to fund specialist departments...

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Additional Roles Reimbursement Scheme Staffing

We provide ARRS staff to ensure providers fully utilise the 'use it or lose it' funding and inevitably help them tackle the enormous workload pressures they're currently experiencing.

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Practice Mergers

In an increasingly challenging environment, many GP practices consider merging to be one of the best options to help their businesses thrive...

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Recruitment Services

General Practice Solutions (GPS) offers recruitment services to assist practices, PCNs, Limited Companies and ICBs to appoint the best candidate...

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Project Management

We offset the burden of project managing new-builds, extensions, service delivery of a new left shift service within Primary Care...

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Emergency Caretaking & Procurement

For various reasons, a commissioner may seek Expressions of Interest (EoI) from local providers to ensure services remain operational under a caretaking arrangement...

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Human Resources

If you’re looking to outsource your Human Resources (HR) needs to keep HR costs down, then a consultancy is an effective route to take...

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GMS, PMS & APMS Contract Support

If you have any further questions, please contact us and a friendly member of our team will be happy to assist...

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Practice Manager Mentorship

The GPS management mentorship programs helps new managers adjust to their new positions in leadership...

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District Valuer Assessments

GPS is one of the leading specialists in the primary care property sector. Our highly experienced team of primary care sector experts is trusted by practices nationwide...

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Partnership Agreements & Disputes

Central to the services we provide to GPs is the preparation of a GP Partnership agreement to suit the individual needs of each Practice...

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Join Our Team

We are always looking for talented people to join our team

Chief Customer Officer

The successful candidate will be appointed as a Business Executive responsible for the overall experience of customers engaging with General Practice Solutions. (GPS) The CCO will report to our Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Marketing Officer (CMO) and ultimately, our Managing Director. The CCO will work closely with regional Customer Relationship Managers (CRMs) to create strategies and deliver differentiated experiences that build customer loyalty and advocacy. The CCO will also guide our CRMs to optimise employee experience to ensure our workers embody our customer promise and deliver our expectations.

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Advanced Clinical Practitioner

Advanced Clinical Practitioner (ACP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Advanced Nurse Practitioner

Advanced Nurse Practitioner (ANP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Business Manager

Business Manager (BM) General Practice Specialist Associate (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Clinical Pharmacist

Clinical Pharmacist (CP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Customer Service Advisor

Customer Service Advisors (CSAs) are required to act autonomously within their professional scope and are the first point of contact for new and existing GPS clients, contractors, and associates, as well as carrying out general office management tasks...

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The DGPSA will act autonomously within their professional scope of practice through the delivery of bespoke advice to the clients of General Practice Solutions (GPS)...

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Domestic Assistant

Domestic Assistants (DAs) aid GPS clients through long term, ad hoc and fixed term contracts to provide cleaning services of the highest standard...

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First Contact Physiotherapist

The First Contact Physiotherapist General Practice Specialist Associate (FCP GPSA) will provide clinical expertise, acting as first-contact physiotherapist and making de- cisions about the best course of action for service users

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General Practitioner

General Practitioner Associates (GPAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Healthcare Assistant

Healthcare Assistant (HCA) General Practice Specialist Associates (GPSA)s act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Mental Health Practitioner

Mental Health Practitioner General Practice Specialist Associates (MHP GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke advice to the clients of General Practice Solutions (GPS).

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Providing NHS services