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Job Descriptions

Healthcare Assistant

Healthcare Assistant (HCA) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS). Depending on the GPS services commissioned, HCA GPSAs may also be required to care for the service users face to face, via the telephone consultations and/or undertake video consults.


The HCA GPSA will use their skills, knowledge, and competencies to be responsible and accountable for mentoring GPS clients on HCA processes and functions. The HCA GPSA may also be required to simultaneously apply the same standards for the direct car e of service users depending on the GPS services commissioned.


The HCA GPSA will be required to implement robust workflows and processes dependent on the client’s needs and as outlined in the GPS mobilisation brief. Ones duties may well vary from paper ba sed exercises such as introducing best practice guidelines and processes i.e. Patient Specific Directives; to the physical management of service users.

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What our valued clients say

  • I now know why GPS is leading the market in primary care. Is there anything they can't do? Amazing service, incredible staff and extremely efficient.

    Dr Malhotra

  • GPS is our preferred provider for all matters including clinical cover, troubleshooting, practice management and HR. We feel prepared for all eventualities.

    Dr Polcaro

  • We now have a full-time GPS Practice Manager who complements our team, and we have access to all their expert departments which is extremely reassuring.

    Anonymous Practice Manager

  • An innovative and overdue approach to the management of General Practice.

    Dr Bendelow

  • GPS delivers our PCN with reliable ARRS staff. We highly recommend their services!

    Mr A Trotter

  • After a period of change and disruption, GPS colleagues brought stability and second-to-none knowledge!

    Anonymous Practice Manager

  • The management of our PCN has been transformed by General Practice Solutions, leaving us to focus on patient care

    Mrs H Doidge

  • We are a small practice and reassured by having access to professional support on a cost-effective monthly retainer.

    Dr Maytum

Online enquiry

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Providing NHS services