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Acceptable Use Policy

The GPS acceptable use policy

This acceptable use policy sets out the terms between you and us under which you may access our website. This acceptable use policy applies to all users of, and visitors to, our Website.

Your use of our Website means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of use.

Prohibited uses

You may use our website:
For lawful purposes.

You may not use our website:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with the content standards set out below.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our website in contravention of the provisions of our terms of use.
  • Not to access without authority, interfere with, damage or disrupt:
    • Any part of our website.
    • Any equipment or network on which our website is stored.
    • Any software used in the provision of our Website.
    • Any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our website, including, without limitation:

  • Chat rooms.
  • Bulletin boards.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents or guardians who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our website (“Contributions”), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our website. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the website terms of use and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our website.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our website.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
  • We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Social media

GPS uses various social media platforms to engage with its clients and others. Where you communicate with us via any social media platform – irrespective of whether you accessed the platform via our Website – we expect you to adhere to this policy at all times. We reserve the right to report any behaviour which we consider unacceptable to the platform host and the appropriate authorities.

Changes to our acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our website.

What our valued clients say

  • I now know why GPS is leading the market in primary care. Is there anything they can't do? Amazing service, incredible staff and extremely efficient.

    Dr Malhotra

  • GPS is our preferred provider for all matters including clinical cover, troubleshooting, practice management and HR. We feel prepared for all eventualities.

    Dr Polcaro

  • We now have a full-time GPS Practice Manager who complements our team, and we have access to all their expert departments which is extremely reassuring.

    Anonymous Practice Manager

  • An innovative and overdue approach to the management of General Practice.

    Dr Bendelow

  • GPS delivers our PCN with reliable ARRS staff. We highly recommend their services!

    Mr A Trotter

  • After a period of change and disruption, GPS colleagues brought stability and second-to-none knowledge!

    Anonymous Practice Manager

  • The management of our PCN has been transformed by General Practice Solutions, leaving us to focus on patient care

    Mrs H Doidge

  • We are a small practice and reassured by having access to professional support on a cost-effective monthly retainer.

    Dr Maytum

Online enquiry

If you would like to discuss your practice needs please complete the form below and a member of our team will call you.

Our Services

Offering The Most Extensive Support Menu For Your Primary Care Organisation 

Interim Primary Care Staff

We are the largest and most cost-effective provider for Interim Primary Care staff...

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Practice Management Support

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Additional Roles Reimbursement Scheme Staffing

We provide ARRS staff to ensure providers fully utilise the 'use it or lose it' funding and inevitably help them tackle the enormous workload pressures they're currently experiencing.

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Practice Mergers

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Recruitment Services

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Project Management

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Emergency Caretaking & Procurement

For various reasons, a commissioner may seek Expressions of Interest (EoI) from local providers to ensure services remain operational under a caretaking arrangement...

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Human Resources

If you’re looking to outsource your Human Resources (HR) needs to keep HR costs down, then a consultancy is an effective route to take...

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GMS, PMS & APMS Contract Support

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Practice Manager Mentorship

The GPS management mentorship programs helps new managers adjust to their new positions in leadership...

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District Valuer Assessments

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Partnership Agreements & Disputes

Central to the services we provide to GPs is the preparation of a GP Partnership agreement to suit the individual needs of each Practice...

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Join Our Team

We are always looking for talented people to join our team

Chief Customer Officer

The successful candidate will be appointed as a Business Executive responsible for the overall experience of customers engaging with General Practice Solutions. (GPS) The CCO will report to our Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Marketing Officer (CMO) and ultimately, our Managing Director. The CCO will work closely with regional Customer Relationship Managers (CRMs) to create strategies and deliver differentiated experiences that build customer loyalty and advocacy. The CCO will also guide our CRMs to optimise employee experience to ensure our workers embody our customer promise and deliver our expectations.

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Advanced Clinical Practitioner

Advanced Clinical Practitioner (ACP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Advanced Nurse Practitioner

Advanced Nurse Practitioner (ANP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Business Manager

Business Manager (BM) General Practice Specialist Associate (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Clinical Pharmacist

Clinical Pharmacist (CP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Customer Service Advisor

Customer Service Advisors (CSAs) are required to act autonomously within their professional scope and are the first point of contact for new and existing GPS clients, contractors, and associates, as well as carrying out general office management tasks...

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Dietitian

The DGPSA will act autonomously within their professional scope of practice through the delivery of bespoke advice to the clients of General Practice Solutions (GPS)...

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Domestic Assistant

Domestic Assistants (DAs) aid GPS clients through long term, ad hoc and fixed term contracts to provide cleaning services of the highest standard...

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First Contact Physiotherapist

The First Contact Physiotherapist General Practice Specialist Associate (FCP GPSA) will provide clinical expertise, acting as first-contact physiotherapist and making de- cisions about the best course of action for service users

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General Practitioner

General Practitioner Associates (GPAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Healthcare Assistant

Healthcare Assistant (HCA) General Practice Specialist Associates (GPSA)s act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Mental Health Practitioner

Mental Health Practitioner General Practice Specialist Associates (MHP GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke advice to the clients of General Practice Solutions (GPS).

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Providing NHS services