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Job Descriptions

Chief Customer Officer

The successful candidate will be appointed as a Business Executive responsible for the overall experience of customers engaging with General Practice Solutions. (GPS) The CCO will report to our Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Marketing Officer (CMO) and ultimately, our Managing Director.

The CCO will work closely with regional Customer Relationship Managers (CRMs) to create strategies and deliver differentiated experiences that build customer loyalty and advocacy. The CCO will also guide our CRMs to optimise employee experience to ensure our workers embody our customer promise and deliver our expectations.


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What our valued clients say

  • I now know why GPS is leading the market in primary care. Is there anything they can't do? Amazing service, incredible staff and extremely efficient.

    Dr Malhotra

  • GPS is our preferred provider for all matters including clinical cover, troubleshooting, practice management and HR. We feel prepared for all eventualities.

    Dr Polcaro

  • We now have a full-time GPS Practice Manager who complements our team, and we have access to all their expert departments which is extremely reassuring.

    Anonymous Practice Manager

  • An innovative and overdue approach to the management of General Practice.

    Dr Bendelow

  • GPS delivers our PCN with reliable ARRS staff. We highly recommend their services!

    Mr A Trotter

  • After a period of change and disruption, GPS colleagues brought stability and second-to-none knowledge!

    Anonymous Practice Manager

  • The management of our PCN has been transformed by General Practice Solutions, leaving us to focus on patient care

    Mrs H Doidge

  • We are a small practice and reassured by having access to professional support on a cost-effective monthly retainer.

    Dr Maytum

Online enquiry

If you would like to discuss your practice needs please complete the form below and a member of our team will call you.

Providing NHS services