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About Us

Who we are & what we do

At General Practice Solutions (GPS) we know how challenging the running of a Primary Care Organisation (PCO) can be. and we are passionate about supporting our NHS colleagues.

GPS works to support a variety of PCOs and these include:

  • GP Practices.
  • Large Alternative Provider Medical Services. (APMS)
  • Primary Care Networks. (PCNs)
  • GP Federations.
  • Integrated Care Boards. (ICBs)
  • Private Organisations.

We understand the needs of your business and our teams consist of General Practice Specialists Advisors (GPSAs) who are actively employed within Primary Care across different settings and capacities.

With hands-on experience and knowledge, our GPSAs provide practical methods to implement effective and robust management systems alongside high level clinical services. Our GPSAs are carefully selected for their expertise, professionalism and commitment to the client satisfaction.

A summary of services

We are a national provider and therefore offer our support services all over the UK.

  • We are market leading on the provision of professionals who fall under the umbrella of NHS England’s ‘Additional Roles Reimbursement Scheme’ (ARRS).
  • We provide PCNs & their constituent practices with ARRS staffing solutions.
  • We are considered a one-stop-shop for General Practice Support & offer an innovative GP management model.
  • We harmonise existing management structures.
  • We provide interim General Practice Staff on a short, medium, and long-term basis.
  • We provide Practice Managers on a short, medium and long-term basis.
  • We trouble-shoot any acute problems that our clients might be experiencing.
  • We have Specialist Directorates & Expertise.
  • We have >2500 General Practice Specialist Associates (GPSAs) available on a national basis.

Why choose us?

  • Our GPSAs possess the knowledge and expertise to find solutions to even the most seemingly big problems. We have worked through and experienced the multitude of changes that the NHS has undergone throughout the years, and we therefore understand the challenges you face today and how to overcome them.
  • You will enjoy working with our friendly dedicated team who are readily available to be deployed at short notice for both short, medium and long-term contracts.
  • We are positive that you will find our services to be of the highest standard.
  • We provide tangible on the ground support.
  • We provide flexible and high level clinical cover tailored to your business needs.
  • Many practices / PCNs struggle to accomodate ARRS staff which often means the 'use it or lose it' ARRS funding goes unspent. Our workers not only offer in-person support but also provide remote services to overcome physical capcacity restraints.

We optimse funding & support

Further to NHS Englands 'Additional Roles Reimbursement Scheme' ARRS, in 2022-2023 alone there was a £65 million underspend due to diifculties in sourcing ARRS staff.

We have an enormous bank of professionals and have been known to allign them to PCNs and practices in a matter of days. These disciplines include:

  • Pharmacy Technicians.
  • Health and Well-being Coordinators.
  • Dieticians.
  • Podiatrists.
  • Paramedics.
  • Advanced Clinical Practitioners.
  • Advanced Nurse Practitioners.
  • Nursing Associates.
  • Occupational Therapists.
  • First-contact Physiotherapists.
  • Physician Associates.
  • Clinical Pharmacists.
  • Social Prescribers.

Rapid mobilsation of primary care locums

In addition to ARRS staffing, we also provide traditional GP staff on a locum basis. These disciplines include:

  • Practice Managers.
  • Business Managers.
  • PCN Managers.
  • Healthcare Assistants (HCAs).
  • Practice Nurses.
  • General Practitioners.
  • Medical Receptionists
  • Medical Secretaries

We understand your challenges

  • The expectation for small businesses to meet the same requirements of large corporate organisations without the expert specialist departments, nor the budget!
  • Recruitment and the ability to find suitably qualified staff is becoming increasingly difficult.
  • Difficulties appointing experienced interim clinicial, administrative and management professionals at short notice.
  • Inability to access affordable and 'hands on' specialist support relating various contractual, legal and regulatory legisation.
  • An increased workload with a reducing workforce.
  • Less GP Partners in Primary Care.
  • Financial uncertainty.
  • The NHS is always treated as a political football with the constantly shifting goalposts.

We are affordable

  • Due to our abilty to operate at scale, we provide affordable and specialist support.
  • We will never be beaten on price - please see our price promise guarantee below.
  • We are financially transparent and there are no hidden fees.

Experts by experience

  • We are a grass-roots organisation and tailor our service to the precise needs of our clients.
  • Our depth and knowledge of General Practice and Primary Care gives us the experience to ensure that we understand the solutions that will work for our clients.
  • We specialise in primary care and have 14 years experience in this field.
  • If your problem or request has anything to do with primary care, then we can help.

Satisfaction guaranteed

We are confident there is no other organisation that offers the specialism we provide to our clients; the vast majority of whom return to use our services again. This is what makes us the market leader in primary care services.

No job is too big or too small

Whatever the needs big or small, whatever size organisation, we have worked with them all! Feel free to contact us and a friendly member of our team will be happy to have an informal chat about your requirements.

Price promise guarantee

We regularly benchmark the cost of our services because we are proud of our price promise guarantee. In the unlikely event of you sourcing a genuine like-for-like quote from another provider, please let us know because not only will we match it, but we will also reduce it by another 10%.

 

What our valued clients say

  • I now know why GPS is leading the market in primary care. Is there anything they can't do? Amazing service, incredible staff and extremely efficient.

    Dr Malhotra

  • GPS is our preferred provider for all matters including clinical cover, troubleshooting, practice management and HR. We feel prepared for all eventualities.

    Dr Polcaro

  • We now have a full-time GPS Practice Manager who complements our team, and we have access to all their expert departments which is extremely reassuring.

    Anonymous Practice Manager

  • An innovative and overdue approach to the management of General Practice.

    Dr Bendelow

  • GPS delivers our PCN with reliable ARRS staff. We highly recommend their services!

    Mr A Trotter

  • After a period of change and disruption, GPS colleagues brought stability and second-to-none knowledge!

    Anonymous Practice Manager

  • The management of our PCN has been transformed by General Practice Solutions, leaving us to focus on patient care

    Mrs H Doidge

  • We are a small practice and reassured by having access to professional support on a cost-effective monthly retainer.

    Dr Maytum

Online enquiry

If you would like to discuss your practice needs please complete the form below and a member of our team will call you.

Our Services

Offering The Most Extensive Support Menu For Your Primary Care Organisation 

Interim Primary Care Staff

We are the largest and most cost-effective provider for Interim Primary Care staff...

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Practice Management Support

Traditionally, GP Practices attend to be small standalone businesses but are expected to comply with the same requirements as larger corporate organisation, albeit without the finance to fund specialist departments...

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Additional Roles Reimbursement Scheme Staffing

We provide ARRS staff to ensure providers fully utilise the 'use it or lose it' funding and inevitably help them tackle the enormous workload pressures they're currently experiencing.

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Practice Mergers

In an increasingly challenging environment, many GP practices consider merging to be one of the best options to help their businesses thrive...

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Recruitment Services

General Practice Solutions (GPS) offers recruitment services to assist practices, PCNs, Limited Companies and ICBs to appoint the best candidate...

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Project Management

We offset the burden of project managing new-builds, extensions, service delivery of a new left shift service within Primary Care...

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Emergency Caretaking & Procurement

For various reasons, a commissioner may seek Expressions of Interest (EoI) from local providers to ensure services remain operational under a caretaking arrangement...

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Human Resources

If you’re looking to outsource your Human Resources (HR) needs to keep HR costs down, then a consultancy is an effective route to take...

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GMS, PMS & APMS Contract Support

If you have any further questions, please contact us and a friendly member of our team will be happy to assist...

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Practice Manager Mentorship

The GPS management mentorship programs helps new managers adjust to their new positions in leadership...

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District Valuer Assessments

GPS is one of the leading specialists in the primary care property sector. Our highly experienced team of primary care sector experts is trusted by practices nationwide...

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Partnership Agreements & Disputes

Central to the services we provide to GPs is the preparation of a GP Partnership agreement to suit the individual needs of each Practice...

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Join Our Team

We are always looking for talented people to join our team

Chief Customer Officer

The successful candidate will be appointed as a Business Executive responsible for the overall experience of customers engaging with General Practice Solutions. (GPS) The CCO will report to our Chief Executive Officer (CEO), Chief Operating Officer (COO), Chief Marketing Officer (CMO) and ultimately, our Managing Director. The CCO will work closely with regional Customer Relationship Managers (CRMs) to create strategies and deliver differentiated experiences that build customer loyalty and advocacy. The CCO will also guide our CRMs to optimise employee experience to ensure our workers embody our customer promise and deliver our expectations.

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Advanced Clinical Practitioner

Advanced Clinical Practitioner (ACP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Advanced Nurse Practitioner

Advanced Nurse Practitioner (ANP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Business Manager

Business Manager (BM) General Practice Specialist Associate (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Clinical Pharmacist

Clinical Pharmacist (CP) General Practice Specialist Associates (GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Customer Service Advisor

Customer Service Advisors (CSAs) are required to act autonomously within their professional scope and are the first point of contact for new and existing GPS clients, contractors, and associates, as well as carrying out general office management tasks...

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Dietitian

The DGPSA will act autonomously within their professional scope of practice through the delivery of bespoke advice to the clients of General Practice Solutions (GPS)...

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Domestic Assistant

Domestic Assistants (DAs) aid GPS clients through long term, ad hoc and fixed term contracts to provide cleaning services of the highest standard...

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First Contact Physiotherapist

The First Contact Physiotherapist General Practice Specialist Associate (FCP GPSA) will provide clinical expertise, acting as first-contact physiotherapist and making de- cisions about the best course of action for service users

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General Practitioner

General Practitioner Associates (GPAs) act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Healthcare Assistant

Healthcare Assistant (HCA) General Practice Specialist Associates (GPSA)s act autonomously within their professional scope of practice through the delivery of bespoke clinical advice and/or services to the clients of General Practice Solutions (GPS)...

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Mental Health Practitioner

Mental Health Practitioner General Practice Specialist Associates (MHP GPSAs) act autonomously within their professional scope of practice through the delivery of bespoke advice to the clients of General Practice Solutions (GPS).

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Providing NHS services